May 25, 2019

Added Service, Wow

Good Morning¬† Thank you to everyone who sent me kind words about last week's tip on NTTA great (not) customer service! I was reading this week's edition of one of the best marketing blogs around, "Denny Hatch's Marketing Blog." For those who have not heard of Denny Hatch, he founded and ran … [Read more...]

Customer Service??

Good Morning ¬† Customer service. We all think we offer great customer service, but do we really?Last month I used the George Bush Toll Road. Normally I use the toll roads about once every 2-3 years so I don't a need a toll tag. Tuesday I finally got an email from NTTA ( for those who are not from … [Read more...]

New Product and more

Good Morning¬† I wanted to cover a few things this week that can help you in promoting your business:The first item I want to cover is your email signature. In the course of a day, how many emails do you send out? How do you end your emails, just your name and title, maybe your company name and … [Read more...]

Your Web Site

Good Morning I was doing a consultation the other day, and part of it was looking at their Facebook business page and web site among other things we talked about. I will not go into what we discussed, but it did get me to think about what businesses need on their web site. The first item I … [Read more...]

Print vs. Web Graphics

Good Morning The other day I was talking to a friend who is a graphic artist working in their family-run printing company and we got talking about the differences in web based graphics and print graphics. There is a big difference. You can use one for the other, but it is only a one-way … [Read more...]

Spending Money

Good Morning  I've been at 3 Days of Secrets Revealed marketing boot camp, which runs 4 days. I've been going to this event for just over ten years. Some of my friends wounder what I can learn after 10 years, especially a marketing boot camp for home inspectors! Answer: a lot!My friend Dr. … [Read more...]

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