April 19, 2024

Prove Customer Service

Good Day I have a cold, so I went into the office late on Tuesday, then left around 1:30 Wednesday to try to recover at home. About 4 I got a call from a client; they needed a number of sets of color copies for a presentation today. If I did them in the morning as I had planned to do, it would be … [Read more...]

Need To Do It More Than Once!

Good Day Along with a friend, I am developing an email campaign to introduce a service/product to cold prospects (people who have not been contacted before). The other people that we are working with are using a simpler model (basically a one email campaign directing people to an appointment … [Read more...]

Referral Systems

Good Day Last week I wrote about mavens!  This week: How do you keep your mavens and everyone else referring customers to you? You will need to set up two systems or programs, one for your mavens and another for those customers who refer one or two customers to you. As you think about … [Read more...]

Mavens/Referrals

Good Day Mavens! You want lots of mavens! Mavens is the term I and others use to describe the people who refer customers to you. These are not people who would refer one or maybe two customers to you. Mavens are people who will refer lots of people to you all the time. One or two or more a … [Read more...]

How to Get Leads & Referrals

Good Day A lot of us go to leads, networking, meetup, BNI, chamber or other groups that business people gather at to get to know one another and maybe get business from. We all hope for some good leads and maybe a great referral, but we don't know how to ask for them. When you attend, have a … [Read more...]

Leads/Networking Groups

Good Day Before I get to this week's tip, I am doing research on the size of email contact lists belonging to people and/or businesses. Please email me at Phil@TheFreedmanCompany.com  with your total number of contacts and I'll email you back the 2016 Email Marketing Calendar, which shows the … [Read more...]