July 17, 2024

Impress Your Customers

Good Morning  

Here is a very easy way to impress your customers, especially your new ones.

Send them a handwritten thank you note by U.S. mail.

I know a lot of you would want to send it by email because it’s easier. Yes, it is, but it’s cold, impersonal, very easy to overlook and not appreciated nearly as much by your customers.

Now when you write your note, use this formula, instead of just saying thanks for your business.

Praise the deed first. Next tell them why you are thanking them. Then put the thank you last and in the background.

An example would be:

Sally, you made the right choice!

The xx will solve the problem you had. If you have any questions, please feel free to call me. You’ve been a great customer. It’s been a pleasure serving you. Thank you.

I look forward to serving you again!


With this handwritten thank you note, always include your business card.

It should take you less than 5 minutes to write and address the card, and it will make your customers feel that you really appreciate their business, which you do!

Let me ask this: When was the last time a vendor of yours sent you a thank you note? And if you got one, how did you feel?

Isn’t it about time you sent some out!

When you start sending them out, let me know how it works out for you.




Now, Getting The Word Out About Your Business Has Never Been Easier!


500 – 5 1/2 x 8 1/2 full color post cards for only $277

This includes printing, addressing and POSTAGE!


All orders placed before 8/17/12 will be entered into a drawing to win dinner for two.

Just supply your art and list and we do all the rest. Call 817-282-0443 or email Phil@freedcom.com to get started.


That’s all for now!

Till next week – Great Things Happen, But You Have To Take Action