Good Morning Last week I wrote that I was now offering the Monthly Vitamin Pakand the Past Customer Recovery Program. I also informed you that only you are being offered a special deep discount; no one else will get this discount. I also told you that the discount … [Read more...]
Added Service, Wow
April 4, 2019 by
Good Morning Thank you to everyone who sent me kind words about last week's tip on NTTA great (not) customer service! I was reading this week's edition of one of the best marketing blogs around, "Denny Hatch's Marketing Blog." For those who have not heard of Denny Hatch, he founded and ran … [Read more...]
Customer Service??
March 29, 2019 by
Good Morning Customer service. We all think we offer great customer service, but do we really?Last month I used the George Bush Toll Road. Normally I use the toll roads about once every 2-3 years so I don't a need a toll tag. Tuesday I finally got an email from NTTA ( for those who are not from … [Read more...]
Your Web Site
March 14, 2019 by
Good Morning I was doing a consultation the other day, and part of it was looking at their Facebook business page and web site among other things we talked about. I will not go into what we discussed, but it did get me to think about what businesses need on their web site. The first item I … [Read more...]
Spending Money
February 28, 2019 by
Good Morning I've been at 3 Days of Secrets Revealed marketing boot camp, which runs 4 days. I've been going to this event for just over ten years. Some of my friends wounder what I can learn after 10 years, especially a marketing boot camp for home inspectors! Answer: a lot!My friend Dr. … [Read more...]
You’re Lazy!
February 21, 2019 by
Good Morning You must not like me and don't want my business! True, I've stopped coming into your store and buying from you. But I'm trying to keep expenses down, I've been busy, and sometimes it's been inconvenient and and and....Do you know that the number one reason businesses lose customers … [Read more...]
