January 1, 2025

Customer Service??

Good Morning   Customer service. We all think we offer great customer service, but do we really?Last month I used the George Bush Toll Road. Normally I use the toll roads about once every 2-3 years so I don't a need a toll tag. Tuesday I finally got an email from NTTA ( for those who are not from … [Read more...]

Your Web Site

Good Morning I was doing a consultation the other day, and part of it was looking at their Facebook business page and web site among other things we talked about. I will not go into what we discussed, but it did get me to think about what businesses need on their web site. The first item I … [Read more...]

Print vs. Web Graphics

Good Morning The other day I was talking to a friend who is a graphic artist working in their family-run printing company and we got talking about the differences in web based graphics and print graphics. There is a big difference. You can use one for the other, but it is only a one-way … [Read more...]

You’re Lazy!

Good Morning You must not like me and don't want my business! True, I've stopped coming into your store and buying from you. But I'm trying to keep expenses down, I've been busy, and sometimes it's been inconvenient and and and....Do you know that the number one reason businesses lose customers … [Read more...]

Lists

Good Morning   Happy Valentine's Day! I attended, participated in or watched (not sure of the correct term) a live webinar on 7 ways to get free leads hosted by Kim Walsh-Phillips, a leading social media expert. She presented some great information, but  there was one main point, which was … [Read more...]

Facebook & You

Good Morning  I was listening to the news and learned Facebook stock took a hit. On Wednesday it tumbled 7.3 percent according to CNBC. This was based on reports alleging Facebook "shared unprecedented amount of data with partners, based on internal documents" writes CNBC. Based on the New York … [Read more...]