November 27, 2020

Customer Service

Good Morning,I've been in business now a long time, and before starting my business I was in retail. Growing up I worked (whether I wanted to or not) in my family restaurant. One of the rules during all those years was, when someone has a problem you try to solve it.I order supplies for my business … [Read more...]

Recouping Lost Customers Now & Post Covid-19

Good Morning , Last week as I was writing my tip I was waiting for it to rain, well it did not rain at all. Glad I watered my plants ahead of time!If you have not planned out how your business is going to recover in the wake of the Covid-19 pandemic, then you need to start now and put that plan into … [Read more...]

Great Customer Service

Good Morning,My car is in the shop getting repaired. When I purchased the car in 2016 I also got a 6 year, 100,000 mile bumper to bumper protection plan that included towing. After making an appointment with the dealership I called the auto club to arrange the towing. The women who took my call was … [Read more...]

Getting Customers Back In

Good Morning,¬† ¬†Businesses that have been closed are starting to reopen; some essential businesses have been open. Now, with restrictions being lifted, people are starting to get out of the house more. So as a business, what do you do to get people to start spending with you again? To begin … [Read more...]