August 4, 2020

Great Customer Service

Good Morning,My car is in the shop getting repaired. When I purchased the car in 2016 I also got a 6 year, 100,000 mile bumper to bumper protection plan that included towing. After making an appointment with the dealership I called the auto club to arrange the towing. The women who took my call was … [Read more...]

Make It Easy to Remember

Good Morning,Last week we had a a tune up/check up done on our air conditioning unit; and I wanted to try the company from which we'd won a free UV light a few years ago to do the work and replace the old light. The sticker on the unit states that the light should be replaced every 2 years to be … [Read more...]

Surviving the 2020 recession/depression

Good Morning,  While reading and watching the news one cannot help but be a little depressed. But as everyone has said we will get through it. Lately I have been reading about what shape our economy will be in after we reopen the country. Most economists think we will be in a recession as bad or … [Read more...]

Keeping In Contact

Good Morning,  Last week I wrote about developing your communications plan. Now is the time to put it into action! There is a good chance that your business will be affected by what is happening. Here are some steps you can take now to stay in contact with your customer base so that when this crisis … [Read more...]

Coronavirus Game Plan

Good Morning,  Coronavirus is here. You might or might not get it. But this week's tip is not about your, your family's, your employees' or your customers' health. It's about your business's health!What would happen if you or your employees were forced to stay home for two or more weeks? Or your … [Read more...]

Being Prepared

Good Morning  I saw this report and thought I should share it with you:"The economy is growing at its slowest rate since 2016: Gross domestic product, which measures the value of goods and services produced inside the United States, grew at a 2.1 percent annual rate between October and December, the … [Read more...]