September 28, 2020

360 View of You

Good Morning,A friend and business coach, who was also business manager for a home inspection company, used to say that she wanted her customers (real estate agents) to see her company name wherever they looked in their office, 360 degrees. She had items for the walls, the desk and elsewhere and was … [Read more...]

Always Answer The Phone

Good Morning,I was finishing up work at the office when the phone rang again for the umpteenth time. I looked at the caller Id and did not recognize the number. All afternoon I had been getting robo calls for either Google listing, Amazon listing or companies that will lower my credit card fees. … [Read more...]

Recouping Lost Customers Now & Post Covid-19

Good Morning , Last week as I was writing my tip I was waiting for it to rain, well it did not rain at all. Glad I watered my plants ahead of time!If you have not planned out how your business is going to recover in the wake of the Covid-19 pandemic, then you need to start now and put that plan into … [Read more...]

Summer, My Hanging Herbs & Your Business!

Good Morning,This summer I have a few hanging baskets of herbs and other plants on my patio. Being hanging basket plants, they tend to dry out faster than in-ground plants, so they need watering every couple of days. I can tell, because the leaves droop and then start to wither.As I was getting … [Read more...]

How’s Business?

Good Morning ,"How's business" is now a standard greeting among small business owners. Answers range from, "business is great," "people need what we have" to, "we're hanging in there," "we're surviving," business is slow" to "if it doesn't pick up soon, I don't know what we'll do." Bankruptcy rates … [Read more...]

Expressing Your View

Good Morning ,During the political season, which is now underway, some business owners do a lot of stupid things that cost them customers and income, and I don't want you to be one of them.Many years ago I was at a chamber planning retreat waiting for dinner. I was outside on the deck when I got … [Read more...]