November 25, 2024

Happy Birthday

Good Morning  Happy Birthday!  This month I'm celebrating my 25th birthday! I know I look a bit older than my age. No, it's not my birthday. 25 years ago I went into business for myself. I left Barry's Camera/Wolf Camera and started Marketing Specialist out of my dining room at home. Over the … [Read more...]

Popeye’s Chicken Sandwich

Good Morning I was going to write on something totally different, but then as I do almost every evening, I drove past the local Popeye's Chicken. As I drove by tonight (I wrote this Wednesday night), I noticed cars all around the place and out on the frontage road of the freeway. I noticed it … [Read more...]

Customer Service

Good Morning  Happy Halloween! May the candy that's left over be your favorite.Have you ever gotten a customer request that was so strange that you could not believe it, or something that you absolutely don't do? How did you respond?  Did you say "What the...! You want what?!" or "No way. We … [Read more...]

Who Are You Selling To, 2

Good Morning  Last week I went over two of the four basic types of buyers' personas (you can read about the first two by clicking here),   Introspective/Competitive and  Impulsive/Spontaneous. This week we will go over Practical/Methodical and Enthusiastic/Humanistic.Practical/Methodical - This … [Read more...]

Who Are You Selling To

Good Morning  Selling. That's is the most important job that you have as the owner of your business. If you don't sell, you don't have a business. I've know owners who have told me, "I don't have to sell; I have salespeople." My answer was, "Yes, you do, but when a big customer calls, do you help … [Read more...]

Recession and Your Business

Good Morning  A few weeks ago I wrote about whether we were going to have a recession.  Click here to read it. A few people contacted me about it, stating that they don't think we will have one. I mentioned that we might not have it this year, but maybe next year. At any rate we are due for one. … [Read more...]