Good Day I have a cold, so I went into the office late on Tuesday, then left around 1:30 Wednesday to try to recover at home. About 4 I got a call from a client; they needed a number of sets of color copies for a presentation today. If I did them in the morning as I had planned to do, it would be … [Read more...]
Your Prescription to Minimize L.C.S. (Lost Customer Syndrome)
Good Day I canceled a service a while back, and now I'm starting to get email from this company. Not the please-come-back type, but general information type emails. While I was using this company, I did not get any form of communication from them at all. I replied to their email with one of my … [Read more...]
Improve Your Lead Gen System
Good Morning "Everyone is my customer" is a common refrain I hear from a lot of business owners. But we all know that not everyone is a customer. The big question is how do you separate the customers from the non customers? You don't wait until they contact you! You get the prospective customers … [Read more...]
You Have To Do It!
Good Day I had a really bad day yesterday. At home we found a wet spot on the carpet by the air conditioner where our 11-year-old dog sleeps. We put newspapers down and blamed the dog. Then I noticed that outside by our front door the porch had a puddle that I had swept up the day before. Looking … [Read more...]